Effective Date: April 23, 2025

At ScamZero LLC (“we,” “us,” or “our”), your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, AI chatbot (powered by ChatGPT and Gemini), screenshot uploader, email-forwarding service, email newsletter signup, and related services hosted on Squarespace and Cloudflare, as well as through other trusted data processors (collectively, the “Services”). By using the Services, you agree to the terms in this Privacy Policy.

Information We Collect

Personal Information: correspondence data, chatbot interactions (questions, responses, uploads), screenshot files and extracted metadata, forwarded email content (headers, body, attachments), and newsletter signup data.

Non-Personal Information: browser type, IP address, device information, usage metrics, and cookies/tracking technologies.

How We Use Your Information

To provide, maintain, and improve our Services (chatbot, screenshot analysis, email checks, newsletters); to personalize your experience; to communicate results and support; to detect and prevent fraud or security incidents; and to comply with legal obligations.

Sharing Your Information

We never sell or rent your data. We may share it with: (1) service providers (e.g., AI model hosts, analytics, email processors) under confidentiality agreements; (2) law enforcement or regulators when legally required or to prevent harm; and (3) entities in connection with a merger or sale, with prior notice where required by law.

Data Security & Retention

We apply administrative, technical, and physical safeguards (encryption, access controls, audits) but cannot guarantee absolute security. We retain personal data only as long as necessary to fulfill its purpose, comply with legal requirements, and resolve disputes. Screenshot uploads and forwarded emails are stored for up to 30 days post-analysis unless you request earlier deletion. Anonymized chatbot logs may be kept up to 12 months.

Your Rights

Depending on your jurisdiction, you may request access, correction, or deletion of your personal data and unsubscribe from marketing communications at any time by contacting [email protected].

Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect data from children under 13; any such data discovered will be deleted promptly.

Third-Party Links & Tracking

Our Services may link to third-party sites with separate privacy practices. We use cookies, web beacons, Cloudflare performance tools, Squarespace hosting, Zapier integrations, and analytics services (e.g., Google Analytics). You can disable cookies in your browser, but some features may not function properly.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted here or communicated via email. Continued use of the Services after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: [email protected]

• Mailing Address: 226 Farrington Ave SE, Atlanta, GA, 30315

By using ScamZero Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.